Financial sectors have the chances of operating in difficult situations if they don’t have web based customer support application on their website as customers will be getting lot of queries regarding payments or any insurance related transactions. Nowadays many financial services have become online as there is more chance to get their leads and more number of customers being online itself like to solve any of their query.
Having artificial intelligence powered chatbots like faasthelp at your website allows customers to have a conversation in real time and also customer queries in seconds. Here are the ways how chatbots and talking/voice bots will be useful in financial sectors:
1.Helps in sales conversion quickly:
In this industry, marketing the services online is difficult which cannot happen as any ecommerce website where they have “buy now” button. With the chatbots customers can have a conversation with the customers proactively and tells them about new insurance policies or any other schemes and helps customers in making purchase decision. This way it will be able to get more sales conversions.
2.Provides 24/7 customer support:
Not only it increases sales conversion but also stays in touch with customers/clients by providing 24/7 customer support in order to make them feel comfortable and their queries are been listened at any time and from any place.
3.You can have a voice chat:
Yes, faasthelp is having this unique feature voice/talking bot where it will have conversations with the customers through voice by incorporating speech recognition and replies to human with a personalised human touch. Bots will give personal touch which makes them happy and satisfied.
4.Promotes new services:
Our intelligent AI systems will proactively communicate about the new services during the chat conversations with your customers, so that they will get to know the new information and they can clarify the doubts immediately there itself.
When customers are ending a chat with bots, bots will ask immediate customer feedback and reviews for the services they have provided to the customers which will help businesses to improve the quality of the services.
Faasthelp is a sales and customer support software powered with Artificial intelligence. Our faasthelp’s products which are chatbot,talking/voice bot and emailbot proactively starts chatting with your customers and solves the query, gives assistance if they have any .It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software where you can have any number of knowledge base questions which will help customers self helping themselves and they can also raise a ticket by logging a query.
Advantages for having faasthelp to your business :
Find out how faasthelp’s AI powered products help your business today
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