Before you launch the product in the market, think of the possible problems which may occur due to various root causes and work on the solutions to those problems. Launch the product only if you have a solution for the problems that you anticipated that it may occur in the future. Never leave a known issue which could be possible to get solved easily as unsolved.This kind of negligence will cost you in such a way that your competitor may come up with the solution before you and eventually the customer may switch to the new provider. Before you talk to the customer, have a solution handy with you so you can be the solution and give confidence to the customer.Customer will be happy to hear a solution from you.
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