As years are going, many students are showing more interest towards distance education by E-learning so that they can study from any corner of the world. Many educational institutions are realizing the need of having an online support like chatbots to assist the students. Having these intelligent machines will be an efficient tool for providing support to the students who will be visiting the websites for any doubts and thereby there will be a lot of interaction happening with the students. Below are some of the benefits educational institutions can have with the help of chatbots
1.More number of admissions:
As artificial intelligence chatbots and talking bots like faasthelp are available 24/7, it can provide real time support and helps students for any queries and help students in navigating the website and find what they want or they ask chatbots itself to solve the queries. By giving instant help like this they will be interested to seek more information and institutions can have more number of admissions. If it will be a multilingual chat then students from all over the world can get their queries addressed in a more effective manner in there required language.
Sometimes finding any information in university websites becomes a tedious task and if they don’t find any information they want, students will lose interest and close the website. So by having artificial intelligence chatbots and talking bots, website can become more lively and interactive so that students can discuss any topics by chatting with bots so that they can get all the information with accuracy and quickly.AI based chatbots can proactively greet the students and talk to them, and ask if they need any help. The user experience will also become great as they help out the students.
3.Reduction in cost:
By having chatbots on institutions website, can save time and cost compared to a phone support or other means of communication. When providing support over phone it is possible to interact with only one person whereas through these intelligent systems bots will be able to interact with many students simultaneously thus saving lot of time and cost.
4. Know student’s trends:
Usually Artifcial intelligence powered chatbots or talking bots offers a real time monitoring system through which we can get to know the interests of the website visitors. Similarly for educational institutes having bots leads to a better understanding of the needs and interests of the students coming to the website.
With rapidly increasing in the technology we should have an artificial intelligence chatbot in our website because of the reason that human agents cannot be available 24/7, and these can represent the agents and give assistance to the new students and can give them a personal touch.
Faasthelp is a sales and customer support software powered with Artificial intelligence. Our faasthelp’s products which are chatbot,talk/voicebot and emailbot proactively starts chatting with your customers and solves the query, gives assistance if they have any .It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software where you can have any number of knowledge base questions which will help customers self helping themselves and they can also raise a ticket by logging a query.
Advantages for having faasthelp to your business :
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