Chatbots have been a buzzing word and point to discuss in business conversations for the last couple of years. Many businesses have put them to use for customer support as well and their uses are not restricted to it. Businesses are widely recognizing chatbots for sales for improving their efficiency and automation of sales process as a result of their deployment. They will also be responsible in huge reduction of costs with its accuracy.
Let’s see how chatbots helps selling and where they can be deployed :
1.Chatbots on your landing page increases conversion rates:
Many companies have chatbots on their landing pages, which offers accessibility for the customers and directs them towards sales. As customer will be spending inconsiderable time on your website page our chatbots which are Rocchat, Roctalk help them gather relevant information within seconds. By providing them quick and accurate information they can make visitors stay longer on the website. The ease of gathering and giving customers relevant information influences the purchase decision of the customers and significantly improves the chances of conversion.
2.Chatbots on mobile apps:
Chatbots on mobile apps helps in upsell and cross sell of the products and the services. Bots like our AI (artificial intelligence) powered products Rocchat, Roctalk and Rocemail can be integrated in any apps and can help by becoming virtual sales agents. With the technology of machine learning and AI (artificial intelligence) they not only deliver contextual responses to the customers but also keep learning from their conversations. By this features, bots sends information to the customers for an upgrade in product or service based on their previous purchase history and the inquiries customers make while having conversations. Accordingly, a customer can start a conversation with a Rocchat or Roctalk, get the relevant product information, select the required product, and products will also guide on how to make a payment so customers can pay for it on a single interaction. This way, our chatbots for sales automate the sales process while skipping an elongated sales funnel. It also gives the customers better shopping experience.
Faasthelp is a sales and customer support software powered with Artificial intelligence. Our faasthelp’s products which are Rocchat,Roctalk and Rocemail proactively starts chatting with your customers and solves the query, gives assistance if they have any .It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software where you can have any number of knowledge base questions which will help customers self helping themselves and they can also raise a ticket by logging a query.
Advantages for having faasthelp to your business :
Find out how faasthelp’s AI powered products help your business today
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