Do not make any customer feel unhappy though we can learn our mistakes from them and improve, we should always strive to make every customer happy.Frustrated customer will turn into a negative advocate share their bad experience in social media sites and other customer forums to vent out their anger. Hence it is important to know the feelings and state of mind before they leave after your service. The moment you found them, they are unhappy with your product or service, take immediate action in no time and do whatever necessary to make them turn into a happy customer .
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