Artificial intelligence

ticketing software

Empower Customers to log the issue

Faasthelp,customer care

IT help desk

virtual assistant


Once the customers are able to login to your support system, there should be a readymade template for logging their defect or complaint about your problem with the frequently occurring issue in the drop-down menu. As far as possible design the complaint logging form with radio buttons or drop-down menus with options to select instead of forcing the customers to type. Also, there should be provision to the customer to describe the problem experienced in your product in a free text for unknown issues. Once the ticket is raised, auto acknowledges them with a ticket number for further tracking.

customer relations

chat website

FAASTHELP has many features where you and your customers can just log, chat and search for self-help,email alerts and track their issues and all these features are bundled in a single button and integrate into your business application in less than a minute without disturbing any other functions.Add unlimited Agents/employees to support your business with no additional cost. So make your customers happy by just logging on to #faasthelp #besthelpdesk #customerservice #livehelp #knowledgebase #engageyourcustomers

customer support

ticket system

customer retention