Feedback on service to the customer is very important. Call the customer after few days as ask for the feedback and inputs if any, send out email surveys so you can have them to analyze.Feeding the feedback into the system for improvement is also important.Feedback is valuable information that will be used to make important decisions.Top performing companies are top performing companies because they consistently search for ways to make their best even better. For top performing companies ’continuous improvement’ is not just a showy catchphrase. It’s a true focus based on feedback from across the entire organization customers, clients, employees, suppliers, vendors, and stakeholders. Top performing companies are not only good at accepting feedback, they deliberately ask for feedback. And they know that feedback is helpful only when it highlights weaknesses as well as strengths.
You can nowhere have any negative feedback from your customers by integrating your business application with FAASTHELP . Faasthelp has many features where you and your customers can just log, chat and search for self-help, email alerts and track their issues and all these features are bundled in a single button and integrate into your business application in less than a minute without disturbing any other functions.Add unlimited Agents or employees to support your business with no additional cost.So make your customers happy by just logging on to faasthelp #faasthelp #customersupport #bestlivechat #knowledgebase #bestcustomerservicesoftware