Have customer friendly customer service .It should be easy to operate, see that it is always available. It should be handy, user-friendly.Easy to understand and follow the instructions. Do not specify timings like from this hour to this hour only we will be available. Let them log the issue irrespective of your time. One thing all people who give great service have in common is that they have a genuine customer friendly attitude. You view your customers as the most important part of your job and sincerely appreciate that they choose to do business with you. That sincerity is the basis for great customer service that will keep your customers coming back. Communicating and establishing relationships are really the essence of your job. They don't have to take a long time, and they often happen in an instant.
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