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How Frequently should we notify Customers

Faasthelp,customer retention

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It is a best practice to notify all the stakeholders whenever there is an action or event occurs. But in most cases, either this practice is ignored or will disturb the customers due to irrelevant or redundant notifications are sent via SMS or email. The following are the common events, if notified to the customer in right time, will increase the customer satisfaction on the service offered by the organization.

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