If your business needs localized support and you can afford to do that, it is very good to have a localized support. Some sectors would need in person visits and exchange of vital information, for this kind of supports it is vital to have the localized support. Localization has a great potential to improve sales and customer satisfaction deserves a great deal of attention as well. Localization, just like any customer service, becomes visible only when it’s bad or nonexistent. The negative effects are mostly indirect. The correlation between sales and good service is clear but often untraceable. This is why it’s so challenging to see the benefits of well-made localization beforehand.
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