Sometimes you may get caught in situations like you will be run out of solutions or out of stock of your products in the inventory. In such times, a plain “NO” to the customers do nothing but make them an unhappy. There are some best ways we can do to handle these type of situations.Try to help the customer with the best alternatives available to you to fulfill their request. A diplomatic way to turn away a customer is by suggesting alternative providers who may offer the exact service they are looking for. This type of approach is received by many customers because you are still going out of your way to help them. Alternatives could be anything like “you can wait till one more day” “can use alternative solution” etc.
FAASTHELP has many features where you and your customers can just log, chat and search for self-help,email alerts and track their issues and all these features are bundled in a single button and integrate into your business application in less than a minute without disturbing any other functions.Add unlimited Agents/employees to support your business with no additional cost. So make your customers happy by just logging on to https://faasthelp.com #faasthelp #bestcustomersupportsoftware #livesupport #bestknowledgebase #unlimitedagents #best help desk ticketing system