Reward the customers who are very co-operative, frequent visitors, and those who volunteering for giving suggestions, attending events and spending the time to give feedbacks etc. You can send gifts as a surprise for customer’s birthdays and anniversaries etc. Reward the good staff who have done an excellent job. If we keep rewarding them frequently, the results will be great. Not only staff, occasionally we can reward the suppliers and other stakeholders those who have supported and cooperated with us. Any positive behavior should be rewarded. Also, make sure that you are rewarding the right person who is very productive and contributing value to the business organization.
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