Artificial intelligence

ai artificial intelligence

Lets us know what is “Artificial intelligence” all about?

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a i

a.i. artificial intelligence

virtual assistant

Artificial intelligence is a form of computer science language that does what humans will also be able to do, but at a faster rate and which is also automated. It performs beyond basic tasks like different ways of thinking, such as reasoning, generalizing, and learning from experiences, and has the ability to be flexible with any given tasks, rather than stick to one. The goal of AI is to follow, imitate and mimic human behaviour, and machine learning provides the mathematical tools that allow us to do that.

For what it is used?

Artificial intelligence can do and complete a variety of tasks same as humans. Their duties can be various types of work in different sectors like for example from administrative tasks, such as filing papers, and can also perform decision-making tasks, such as determining the risk levels of certain corporate decisions or actions. It acts as a support system for humans and is meant to speed up any tasks given and increase workplace efficiency as well.

What kind of works will it improve?

Artificial intelligence plays a very important role for the increase of the work production and allows the humans to concentrate more on the complicated tasks like brainstorming and creative issues. These situations can often be seen in customer support. AI will be at the front of customer service, as it can interact with customers over the call and lead them closer to having their questions answered, freeing up the support line for humans agents to allow and handle more complicated customer questions.

In which all industries it can be used for?

Any companies can use artificial intelligence as a customer service method, including hospitals, retail stores, travel, banking and finance and other corporate offices. AI can also be used in other ways like in manufacturing where they can be used to put equipments together like a robot and advertising.AI can help companies market their products or services by identifying the customers’ needs and determining what customers want as well as how they feel about certain products.

intelligent virtual assistant


Faasthelp is a sales and customer support software powered with Artificial intelligence. Our faasthelp’s products which are Rocchat,Roctalk and Rocemail proactively starts chatting with your customers and solves the query, gives assistance if they have any .It will reply within seconds through chat, voice and mail whenever customers are on your website. Our products will also help you in sales of your products or services. It has also knowledge base and ticketing software where you can have any number of knowledge base questions which will help customers self helping themselves and they can also raise a ticket by logging a query.

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Find out how faasthelp’s AI powered products help your business today

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machine learning

Artificial neural network