They may be your new customers or existing customers, faasthelp’s chat and talking bots will be providing all information related to services like what kind of services are available when customers visit your website. It efficiently schedules the service appointments and even sends reminder to the customer proactively. It will also guide to pay a bill.
Our faasthelp’s chat and talking bots will solve any service related issues by instantly replying the customers with a human touch. If any complex issue has arrived, chat and talking bots will pass on the query to the human agents and a ticket will be raised.
If your customers want any of your services to be newly started, restarted or if they want the service to be discontinued they can have a simple conversation with chatbots and things can be done easily as your customer wished.
Once the customer receives all the services he wished for, our intelligent chat and talking bots will take the feedback from the customers regarding the services provided which will help in improving the service.