24/7 Incident or ticket management software tool on top of your business application that users can use to create, manage and track their tickets, without leaving your site.
Build knowledge base that helps your startup and e-commerce customers get easy self help all the time. A click away from answers to users, for their most important questions.
Let your customers get round the clock support with automated chatbot that replies your customers queries automatically. Give life to your live chat.
Activate Customer Help in a minute, in your business application. Give customer support in one click away, all the time. Do not hinder your application while providing customer support.
Automated email notifications to customers and businesses for the tickets raised, edited and updates. Automated chatting, Let the robo reply to customers automatically(coming soon).
Help your users 365 days round the clock, anywhere, anytime. Seconds away from answers to their most important questions. Empower your customers to log, chat, search and track their issues. Give human touch to the service.
Easy to create and easy to access knowledge base on top of your application. Excellent way to help your crew and customers. Increase the visit time of your customers and increase the satisfaction of your customers.
All customer support features are bundled in a single button and are available to customers in one click. Let it be Chat, Incidents or FAQ's. Provide all of them in the most user friendly way to your customers.